Funinexch Privacy Policy

Last Updated: August 10, 2026

At Funinexch, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, create an account, use our platform, contact customer support, or use any related services.

Our goal is to make our privacy practices clear and understandable. This policy explains what information we collect, why we collect it, how it may be used or shared, how we protect it, and the choices available to you.

By accessing or using Funinexch, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy should also be read together with our Terms and Conditions and other applicable policies published on our platform.

1. Information We Collect

Depending on how you use Funinexch, we may collect information that you provide directly to us and information that is generated automatically when you use our platform.

1.1 Information You Provide

When you register for an account, use our services, contact support, or complete transactions, we may collect information such as:

• Full name
• Mobile number
• Email address
• Date of birth or age information
• Account and login information
• Address or other contact information
• KYC or identity-verification information where required
• Transaction and payment-related information
• Account activity and transaction history
• Information you provide to customer support
• Feedback, survey responses, or other information you voluntarily submit

We only request information that is reasonably necessary for providing, maintaining, securing, or improving our services and for meeting applicable legal or regulatory requirements.

1.2 Information Collected Automatically

When you visit or use Funinexch, certain technical information may be collected automatically. This may include:

• IP address
• Date and time of access
• Pages or sections visited
• Browser type and version
• Device type and operating system
• Language and general technical preferences
• Referring website or source
• Session information
• Error and crash information
• Other technical or traffic information required to operate and secure the platform

This information helps us understand how the platform is used, maintain reliable performance, identify technical problems, and protect our services against misuse.

2. How We Collect Information

We may collect information through several methods, including:

• When you create or manage a Funinexch account
• When you use our website or services
• When you make or receive a transaction through supported payment methods
• When you contact customer support
• When you participate in surveys, promotions, or other voluntary activities
• Through cookies and similar technologies
• Through service providers that assist us with technical, payment, security, or operational services

Where third-party service providers process information on our behalf, we expect them to handle that information in accordance with appropriate contractual, security, and privacy requirements.

3. How We Use Your Information

Funinexch may use collected information for legitimate business, operational, security, and service-related purposes, including to:

• Create and maintain your account
• Provide and operate our services
• Process deposits, withdrawals, and other transactions
• Verify account information and identity where required
• Provide customer support
• Communicate with you about your account
• Maintain platform security
• Detect and prevent fraud, abuse, unauthorized access, and other prohibited activity
• Investigate suspicious transactions or account activity
• Improve website functionality and user experience
• Diagnose technical problems and service errors
• Comply with applicable laws, regulations, and lawful requests
• Enforce our Terms and Conditions and other applicable policies
• Maintain appropriate business and financial records
• Provide service-related notifications and updates

Where permitted by applicable law, we may also use your contact information to send information about our services, promotions, or other relevant communications. You may opt out of promotional communications where an opt-out option is available.

4. Account Verification and KYC

To protect our users and the integrity of the platform, Funinexch may need to verify information provided during registration or while using our services.

Depending on the circumstances and applicable requirements, verification may include confirmation of:

• Identity
• Age
• Account ownership
• Contact information
• Payment information
• Transaction activity

We may request additional documents or information when reasonably necessary for security, fraud prevention, KYC, regulatory, or legal purposes.

Information submitted for verification will be handled in accordance with this Privacy Policy and applicable requirements.

5. Payment and Transaction Information

Funinexch may use third-party payment processors, banks, electronic payment providers, or other financial service providers to facilitate transactions.

When a transaction is processed, relevant information may need to be shared with the applicable payment provider so that the transaction can be completed, verified, secured, or investigated when necessary.

Payment providers may process information under their own privacy policies and terms. We do not control the privacy practices of independent third-party payment providers.

We may retain transaction records when necessary for accounting, security, fraud prevention, dispute resolution, legal, regulatory, or other legitimate business purposes.

6. Information We Share

We do not treat your personal information as publicly available information.

However, information may be shared with selected third parties when reasonably necessary to operate, secure, or legally administer our services.

These parties may include:

• Payment processors and financial service providers
• Identity and KYC verification providers
• Hosting and infrastructure providers
• Security and fraud-prevention providers
• Technical and customer-support providers
• Professional advisers and service providers
• Affiliates or business partners where appropriate
• Government authorities or law-enforcement agencies where legally required

Third parties receiving information should only receive information that is reasonably necessary for the relevant purpose, subject to applicable legal requirements.

7. Legal and Security-Related Disclosures

Funinexch may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law or a lawful request
• Respond to legal proceedings or government requirements
• Protect our rights, property, systems, or users
• Investigate suspected fraud or unauthorized activity
• Prevent abuse, manipulation, or other prohibited conduct
• Protect the safety of users or the public
• Investigate payment fraud, chargebacks, suspicious transactions, or other financial irregularities

Where legally permitted and appropriate, information relating to suspected fraudulent or prohibited activity may be shared with relevant payment providers, financial institutions, authorities, or other appropriate organizations.

8. Cookies and Similar Technologies

Funinexch may use cookies and similar technologies to help operate and improve the website.

Cookies are small data files that may be stored on your device when you access a website. They can help us remember preferences, maintain sessions, understand website usage, improve performance, and support security.

8.1 Essential Cookies

Some cookies are necessary for core website functions, including:

• Account and session management
• Secure areas of the website
• Authentication
• Transaction-related functionality
• Security features

Disabling essential cookies may affect some features of the platform.

8.2 Analytical Cookies

Analytical technologies may help us understand:

• How visitors use the website
• Which pages receive traffic
• General website performance
• Technical problems
• Areas that may need improvement

8.3 Managing Cookies

Most modern browsers allow you to control or delete cookies through browser settings.

If you disable certain cookies, some website features may not function correctly.

9. Marketing Communications

Where permitted by applicable law, Funinexch may send service-related or promotional communications through available contact methods.

You may choose not to receive promotional communications by using the unsubscribe or opt-out mechanism provided in the communication or by contacting our support team.

Please note that even if you opt out of promotional communications, we may still send important service communications relating to your account, security, transactions, policy changes, or other necessary matters.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

• Access controls
• Authentication mechanisms
• Encryption or protected transmission where appropriate
• Secure infrastructure
• Monitoring for suspicious activity
• Security reviews
• Internal controls and procedures
• Restricted access to personal information

No online service can guarantee absolute security. Therefore, while we take reasonable measures to protect information, we cannot guarantee that information transmitted or stored electronically will always be completely secure.

You are also responsible for protecting your account credentials and should never knowingly share passwords, verification codes, or other account-security information with unauthorized persons.

11. Security Reviews and Fraud Prevention

To protect Funinexch and its users, we may conduct security reviews of account information and transactions when reasonably necessary.

Security reviews may be performed to:

• Verify registration information
• Detect unauthorized account activity
• Investigate suspicious transactions
• Prevent fraud
• Detect attempts to manipulate or abuse the platform
• Verify compliance with our Terms and Conditions
• Meet applicable legal or regulatory obligations

We may request additional information or documentation where reasonably necessary to complete such a review.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

Retention periods may depend on:

• The nature of the information
• The purpose for which it was collected
• The status of your account
• Transaction and financial record requirements
• Fraud and security requirements
• Legal or regulatory obligations
• Dispute-resolution requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable procedures.

13. International Data Processing

Depending on the services and technology providers we use, your information may be processed or stored in countries other than the country where you access Funinexch.

Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable privacy and data-protection requirements.

14. Third-Party Websites and Services

Our website may contain links to websites, applications, payment services, or other third-party services.

These third parties operate independently from Funinexch and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or operation of independent third-party websites or services. Before providing personal information to a third party, we recommend reviewing that party’s privacy policy.

15. Protection of Minors

Funinexch services are not intended for individuals who are below the minimum legal age required to use such services in their applicable jurisdiction.

Where our services require users to be at least 18 years old, users must meet that requirement before registering or using the applicable services.

If we become aware that personal information has been submitted by an individual who is not legally permitted to use the relevant service, we may take appropriate steps to restrict access and remove the information where reasonably possible and legally appropriate.

16. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally applicable
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your data is processed or shared
• Request a copy of certain information in a structured format where applicable
• Opt out of certain promotional communications

Some requests may be subject to legal, regulatory, security, or record-retention requirements.

To protect your account and personal information, we may need to verify your identity before processing a privacy request.

17. How to Request Access, Correction, or Deletion

If you want to access, correct, update, or request deletion of your personal information, you can contact the Funinexch customer support team through the contact method provided on our website.

Your request should contain enough information for us to identify your account and understand what you are requesting.

We may ask for reasonable identity verification before completing the request.

We will review and respond to valid requests within a reasonable period, subject to applicable law and any information-retention requirements.

18. Complaints and Privacy Concerns

If you believe your personal information has been handled improperly or you have a concern about this Privacy Policy, you may contact our customer support team.

We encourage users to contact us first so that we can review the concern and attempt to resolve it appropriately.

Where applicable law provides a right to complain to a relevant data-protection or supervisory authority, you may also exercise that right.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Technology
• Security practices
• Legal or regulatory requirements
• Business operations
• Data-processing practices

When we make material changes, we may update the “Last Updated” date and publish the revised Privacy Policy on our website.

We encourage you to review this page periodically so that you remain informed about how Funinexch handles personal information.

20. Your Continued Use of Funinexch

By continuing to access or use Funinexch after an updated privacy policy has been published, you acknowledge the revised policy to the extent permitted by applicable law.

If you do not agree with the updated Privacy Policy, you should discontinue use of the applicable services and contact us regarding your account or privacy concerns.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact the Funinexch Customer Support Team through the official contact options available on our website.

We are committed to handling privacy requests responsibly and providing clear information about how personal data is managed.

Funinexch

Privacy Policy Version: August 2026